Privacy Policy

1. Information We Collect

Information You Provide

When you fill out our intake form, contact form, or otherwise communicate with us through the Site, we may collect:

• Name and contact information (phone, email)
• Service interest (the type of care you're inquiring about)
• Preferred callback time
• Any other information you choose to provide in a message

Please do not submit detailed medical information through our website forms. Medical detail is collected during the consultation call under HIPAA-compliant procedures.

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Interactions with the Site (clicks, scrolls, form interactions)

We collect this information through cookies, analytics tools (Google Analytics, Microsoft Clarity), and standard server logs.

2. How We Use Information

• To respond to your inquiry and arrange a consultation
• To verify insurance coverage when requested
• To improve the Site and our services
• To analyze traffic and usage patterns
• To comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share information in these limited circumstances:

• Service providers who perform services on our behalf (email delivery, analytics, hosting), under contracts requiring them to protect your information.
• Legal requirements — if required by law, court order, or government request.
• Protection of rights — to protect the safety, rights, or property of DeGuardian, our clients, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and analyze usage. You can disable cookies through your browser settings, but some Site features may not work properly.

The Site uses Google Analytics (GA4) and Microsoft Clarity. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information we collect. Communication over the Site is encrypted in transit using TLS. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inquiry data not resulting in services is typically retained for a limited period and then deleted.

7. Texas Resident Rights

If you are a Texas resident, you may have rights under Texas law regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information
• Opt out of certain processing

To exercise these rights, contact us at the address below. We may need to verify your identity before responding.

8. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect information from children under 13.

9. Third-Party Links

The Site may link to third-party sites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above shows when the policy was last updated. Material changes will be announced on the Site.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: